Question 1

How long is the Canada eTA valid?

Accepted Answer

The eTA is generally valid for 5 years or until your passport expires, whichever comes first. If you change passports, you will need to obtain a new eTA.

Question 2

What is the difference between an eTA and a visa?

Accepted Answer

The eTA (Electronic Travel Authorization) is a simplified electronic travel authorization for citizens of visa-exempt countries (for example France, Belgium, Switzerland) traveling to Canada by air. A visa is a more comprehensive document, required for citizens who are not visa-exempt, and generally requires a more thorough review.

Question 3

How long does eTA processing take?

Accepted Answer

Most applications are processed within minutes, and within 72 hours at the latest. In some cases, processing can take several additional days due to further checks carried out by Canadian authorities.

Question 4

What should I do if my eTA was refused?

Accepted Answer

If refused, you will generally receive an explanation by email from Canadian immigration authorities (IRCC). Depending on the reason for refusal, a new application can be submitted, or a traditional visa can be applied for instead.

Question 5

How many times can I enter Canada with an eTA?

Accepted Answer

With a valid eTA, you can enter Canada as many times as you like during its validity period, as long as each stay does not exceed the authorized length of stay (generally up to 6 months).

Question 6

Who doesn't need an eTA to enter Canada?

Accepted Answer

Canadian and U.S. citizens do not need an eTA. Also exempt are travelers who already hold a valid Canadian visa, as well as those entering Canada exclusively by land or sea.

Question 7

Do I need to renew my passport if it expires during the eTA's validity period?

Accepted Answer

Yes. Since the eTA is electronically linked to your passport number, it automatically becomes invalid as soon as you get a new passport. In that case, a new eTA must be requested.

Question 8

Can I still change my eTA information after submitting my application?

Accepted Answer

Minor changes, such as a new email address, can be updated later through our customer service. For significant changes (for example a new passport), a new application is required.

CANADA ETA APPLICATION